Policy
Our policies
Clear, simple terms for shopping with Qalam & Noor.
Draft for review. Please check these terms against how you actually work, and ideally have them reviewed by a lawyer before the store goes live. Highlighted details are still to be confirmed.
Privacy Policy
What personal data we collect, why, and the choices you have.
ReadRefund & Return Policy
Damaged, wrong or missing items, cancellations and refunds.
ReadShipping Policy
Where we ship, how long it takes and what it costs.
ReadTerms & Conditions
The terms for using our website and buying from us.
Read